掃碼咨詢2025年新航道暑假課程

June 20, 2025

雅思詞匯解析 | | 欄目推送說明

雅思詞匯解析，釋義到用法，清清楚楚

每一次的進步，都是來自點點滴滴的積累

本期作者：張悅

本周我們來學習與售后服務相關的詞匯

1. refund/r?'f?nd/

n. 退款;返還金額；

搭配：a full/ partial refund 全額/部分退款

to ask for / claim a refund 申請退款

e.g. If the show is cancelled, you will get a full refund.

e.g. Fill in this form to claim a refund.\

v. 退款

e.g. We will refund your money if you're not delighted with your purchase.

adj. refundable 可退還的;可償還的

e.g. All deposits for holiday cottages are refundable.

補充：deposit 押金

2. warranty /'w?r(?)nt?/

n.保修單

搭配： under warranty 在保修范圍內(nèi)

extend / claim a warranty 延長保修期; 保修期索賠

e.g. We offer an extended warranty for an extra charge.

e.g. You must keep the receipt to claim the warranty.

補充：charge n. 費用

receipt n. 收據(jù)

3. maintenance/'me?nt(?)n?ns/

n. [建筑物、道路、機器的] 定期維修;保養(yǎng)

搭配：regular/ routine maintenance 定期保養(yǎng)

e.g. A car needs regular maintenance to keep running smoothly.

e.g. The elevator is out of service for routine maintenance.

e.g. Regular maintenance can extend the life of your vehicle.

補充：out of service 停止使用

不同詞性：

maintain v.維修;保養(yǎng)

well-maintained adj.維護良好的

undermaintained adj.維護不足的

e.g. The house costs a fortune to maintain.

e.g. The park looks undermaintained and overgrown.

e.g. This car is well-maintained.

補充：overgrown adj. 雜草叢生的

4. after-sales service

售后服務

e.g. We also attach great importance to sales and after-sales service.

e.g. Our company provides comprehensive after-sales service, including installation and repair.

補充：installation n. 安裝

類似表達：

post-purchase service 售后服務

customer support客戶支持

e.g. Our customer support team is available 24/7.

e.g. Our post-purchase service includes free installation and a follow-up call.

補充：a follow-up call 隨訪

以上就是今天的詞匯，我們下期見。